Privacy policy
Statement On Our Privacy Policy
This Privacy Policy describes how your personal information is collected, used,
and shared when you visit or make a purchase from www.smilesfromthepast.com (the
“Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect selected information about your
device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages, URL links or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device
Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP
address, browser type, Internet service provider, referring/exit pages, and date/time
stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information
about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the
Site, we collect certain information from you, including your name, billing address,
shipping address, payment information (including credit card numbers), email address,
and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both
about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information including email, SMS and phone numbers that we
collect generally to fulfill any orders placed through the Site (including processing your
payment information, arranging for shipping, and providing you with invoices and/or
order confirmations).
Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk
and fraud (in particular, your IP address), and more generally to improve and optimize
our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising
campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your
Personal Information, as described above. For example, we use Shopify to power our
online store — you can read more about how Shopify uses your Personal Information
here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us
understand how our customers use the Site — you can read more about how Google
uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/
gaoptout.
We may also share your Personal Information to comply with applicable laws and
regulations, to respond to a subpoena, search warrant or other lawful request for
information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we may use your Personal Information to provide you with
targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the
Network Advertising Initiative’s (“NAI”) educational page at http://
www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/enus/resources/policies/personalized-
ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when
we see a Do Not Track signal from your browser.
CONTENT DEFINITION
For purposes of our website Terms of Service, the term “Content” includes,
without limitation, information, data, text, photographs, videos, audio clips, written
posts and comments, software, scripts, graphics, and interactive features generated,
provided, or otherwise made accessible on or through the Services. You acknowledge
that all Content accessed by you using the Services is at your own risk and you will be
solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Services is or will continue to be accurate.
NOTICES AND RESTRICTIONS
The Services may contain Content specifically provided by us or our partners and
such Content is protected by copyrights, trademarks, service marks, patents, trade
secrets or other proprietary rights and laws. You shall abide by and maintain all
copyright notices, information, and restrictions contained in any Content accessed
through the Services.
USE LICENSE
Subject to these Terms of Service, we grant each user of the Services a worldwide, non-exclusive, non-sublicensable and non-transferable license to use (i.e. to download and display locally) content solely for purposes of using the Services.
Use, reproduction, modification, distribution or storage of any Content for other than
purposes of using the Services is expressly prohibited without prior written permission
from us. You shall not sell, license, rent, or otherwise use or exploit any Content for
commercial use or in any way that violates any third party right.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for
example, changes to our practices or for other operational, legal or regulatory reasons.
MINORS
The Site is not intended for individuals under the age of 18.
SMS Messaging Privacy Policy
Smiles From The Past, LLC (“we,” “us” or “our”) are committed to protecting your
privacy. This SMS Messaging Privacy Policy (“Policy”) governs how we collect and use
information about you in relation to our text message marketing program(s) (the
“Messaging Service”), which we make available to you through a third-party service
provider. By using the Messaging Service, you agree to the terms of this Policy. We
reserve the right, in our sole discretion, to modify or change this Policy at any time with or without prior notice to you. This Policy, and any changes, are effective as soon as posted and supersedes any prior Policies. Your continued use of the Messaging Service following the posting of any changes to the Policy constitutes your full acceptance of
those changes.
COLLECTION OF INFORMATION
Through your use of the Messaging Service, we will receive Personal Information
through our third-party service provider. “Personal Information” is information that
individually identifies you, such as the mobile phone number you provided when signing up for the Messaging Service, any user or screen name that you select in connection with the Messaging Service, any comments or feedback regarding the Messaging Service that you send to us, or any other information that you choose to include in messages you send through the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.
We may also collect Personal Information about you using cookies or similar
technologies. Cookies are pieces of information that are stored by your browser on the
hard drive or memory of your device. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).
If you participate in a contest, sweepstakes, research study, or email survey
associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.
USE OF INFORMATION
We use Personal Information to deliver, analyze, maintain and support the
Messaging Service. We may also use Personal Information to enhance the Messaging
Service features and customize and personalize your experiences on the Messaging
Service.
SHARING OF INFORMATION
We will not rent or sell your Personal Information to other companies or
individuals unless we have your consent. We may use or disclose Personal Information
in any of the following limited circumstances:
• We have your consent.
• We need to enforce our Terms of Service.
• We provide such information to trusted businesses or persons for the sole
purpose of processing Personal Information on our behalf or providing the
Messaging Service to you. When this is done, it is subject to agreements that
oblige those parties to process such information only on our instructions and in
compliance with our Privacy Policy using the appropriate confidentiality and security measures. If the third party fails to comply with our terms, we will not
be accountable in any way for any liability or reimbursement.
• We provide Personal Information to a company controlled by, or under common
control with, Smiles From The Past, LLC for any purpose permitted by this Policy.
• We transfer Personal Information about you if Smiles From The Past, LLC, or its
assets are, acquired by or merged with another company.
• We believe disclosure of Personal Information is necessary or appropriate to: (i)
comply with applicable law and legal processes; (ii) respond to requests from
public and government authorities, including public and government authorities
outside your country of residence; (iii) enforce a contract with us; (iv) protect
our rights, privacy, safety, or property, and/or that of our affiliates, you or
others; and (v) allow us to pursue available remedies or limit the damages that
we may sustain.
From time to time, we may share aggregate or de-identified information about use of
the Messaging Service and such aggregated or de-identified information may be shared
with any third party, including advertisers, promotional partners, and sponsors.
PROTECTION OF INFORMATION
Smiles From The Past, LLC takes a variety of physical, technical, administrative,
and organizational security measures based on the sensitivity of the information we
collect to protect your Personal Information against accidental or unlawful destruction
or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no
online activity can be guaranteed to be 100% secure. You should note that in using the
Messaging Service, your information will travel through third-party infrastructures which are not under our control (such as a third-party provider’s SMS delivery platform or your carrier network). While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. By using the Messaging Service, you agree that we are not liable for any unintentional disclosure.
CHILDREN AND INTENDED AUDIENCES
The Messaging Service is not intended for children under 18, and Smiles From
The Past, LLC does not knowingly collect information from children under the age of 18. Children aged 17 or younger should not submit any Personal Information without
the permission of their parents or guardians. By using the Messaging Service, you are
representing that you are at least 18 years old.
Smiles From The Past, LLC requires that users of the Messaging Service be
limited to US residents only.
RETENTION OF INFORMATION
We retain your Personal Information for as long as you participate in the
Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your Personal Information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.
CHOICES AND CONTROLS
Consent to receive automated marketing text messages is not a condition of any
purchase. You can opt-out of receiving further commercial text messages via the
Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
CUSTOMER CARE
If you are experiencing any problems with the Messaging Service, please
visit Customer Support and submit the form with details about your problem or your
request for support.
CONTACT US
For more information about our privacy practices, if you have questions, or if you
would like to make a complaint, please contact us by email at support@smilesfromthepast.com or by mail using the details provided below:
Smiles From The Past, LLC
Attn: Customer Service
7440 E. Pinnacle Peak Road, Suite 142
Scottsdale, Arizona 85255
United States
